الجمعة، 26 أغسطس 2011

Chauffeurs

Your Vehicle – Our Chauffeur







Chauffeurs for Hire is our new service for our clients.

We come to you by appointment and drive you in your vehicle. We are licensed, certified, experienced and insured professionals who will meet all your legitimate transportation needs, whatever they may be.

Chauffeurs

Questions and Answers

  • How does this service work?
    The process is easy:
    • The client calls our office, books a reservation and specifies the chauffeur’s attire (casual or formal).
    • Client adds the chauffeur as an "occasional driver" to his or her insurance policy.
    • Chauffeur arrives fifteen minutes prior to the scheduled pick-up time in order to inspect the vehicle for safety.
    • Chauffeur and client exchange cell phone numbers in order to remain in contact during the service period.
    • Chauffeur leaves his vehicle at the client site and takes the client’s vehicle.
    • The client provides the chauffeur with a schedule to adhere to and the chauffeur drives the client to all requested sites.
    • The chauffeur remains with the vehicle until he is requested by phone to pick-up the client.
    • The chauffeur takes the client and returns him or her to the drop-off location. At this point, the vehicle is returned to the client and the chauffeur leaves via his own vehicle.
  • Chauffeurs

    How long can I use my chauffeur?
    You may use the services of the chauffeur as long as needed but at a minimum of four hours. This four hour block can not be split into multiple chauffeuring sessions.
  • Is the chauffeur insured?
    Yes, our chauffeurs are insured through your car insurance as well as our general insurance policy. You must have proof of comprehensive and collision insurance that meets your state’s minimum requirements. The client should call their respective insurance company to add the name of our chauffeur as an "occasional driver".
  • What does the chauffeur wear?
    You can specify the chauffeur’s dress code, whether formal or casual, upon booking the service. The chauffeur’s formal wear consists of a black suit, a white shirt, a black tie and black shoes. Casual wear, on the other hand, is considered a pair of black slacks, a white polo shirt and black shoes.
  • How do I know my privacy will be protected?
    We guarantee the protection of your privacy by requiring that all chauffeurs sign a confidentiality agreement. This means that anything a chauffeur may see or hear during his term of service, will not be discussed with anyone.
  • Can I book a long distance trip across the country or to New York and Florida?
    Yes, we can schedule long-distance trips but please call us for a customized quote. Rather than an hourly rate, we will negotiate a special rate that will cover the driver’s time and expenses, such as hotel and plane charges.
  • Do I need to tip the chauffeur?
    Gratuities are included. However, clients are welcome to go above and beyond the standard.
  • When does the time of service start?
    The time of service begins after the chauffeur arrives and conducts a vehicle inspection. As soon as the fifteen minute inspection ends and the client is settled in the vehicle, the time of service will begin.
  • Can the chauffeurs drive rental cars, campers, minivans, SUVs and small boxed trucks?
    Yes, our chauffeurs can drive any vehicle you provide as long as it is properly insured and safe.
  • Chauffeurs

    What happens to my car while I am at a meeting, appointment, etc?
    While you are at an appointment, the chauffeur remains with your car for the entire service period.
  • Why must my chauffeur inspect my vehicle for safety? What does this inspection 
  • include?
    The chauffeur inspects your vehicle before driving in order to ensure that the vehicle is safe for use. We would like to minimize the chance of accidents or problems during the service period by ensuring that a vehicle is safe for use. The inspection includes checking the seatbelts, insurance, registration, inspection, lights, turn signals, horns, tires and brakes. Any kind of major abnormalities in the vehicle will lead to the suspension of the service.
  • What do I do if I want to cancel my reservation?
    In order to cancel your reservation, please call us at 703-522-5500 or 301-545-0000. Cancellations are subject to a cancellation fee.

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